for your business
Enjoy your stay at the “Trouvaille” @ the Promontory.
Contact Us for any issues
Welcome To Your Guest Guide
806-83 Saghalie Rd
Find everything you need to know about the “Trouvaille” at 83 Saghalie Rd. From check-in time to the WiFi code it’s all here.
You will find a bound copy of this guide in the home, so you needn’t print this out
Your Postal Address:
806-83 Saghalie Rd, Victoria, BC V8V OB1
Self Check-in is available for arrivals outside of office hours or guests wanting a no-contact check-in or those who cannot confirm a definite time. Self check-ins can use our key pick up service at the Parkside Hotel.
If you have selected a check- in day, date and time, someone from our office may be available to meet you at the property.
Check in times are normally between 1-5PM daily. Holiday times will require a self check-in.
NETWORK: SHAW-AF DF 50 PASSCODE: 251164027092
Modem Located under TV
Troubleshooting:
CARRIER: SHAW
Internet/Cable Carrier Acct #012 8192 7120
1 (888) 472-2222 (troubleshooting)
Please let us know immediately if you have any interruption or issues with your internet service.
OVERHEAD fan/lights – pull forward for lights & fan ON and push closed for OFF.
Gas cooktop /Electric Oven
FRIDGE/FREEZER (integrated)
Stacked Laundry Machines
Dishwasher
You can make adjustments to suit your comfort level. We suggest leaving the settings on “auto” and the fan also on “auto”
Breaker Panel: Electrical Panel Located – Spare bedroom behind owl picture when you walk in the door Water Main Shut Off Located – Spare bedroom – panel in closet on the wall
Bedding and linens are sanitized between guests by the professional laundry services including duvets and mattress pads. Per bed:
Sheet set: 2
Pillows: 4/2
Duvet and Coverlet:1 Duvet & great cover / 2 coverlets
Blanket:2
Mattress Pads:2
BATH TOWELS = assorted
HAND TOWELS = assorted
BATH MAT = 2
The master bedroom offers a queen bed.
The second bedroom a double/queen wall bed.
To use the wall bed please carefully lower down and move the leg brace to touch the floor for stability.
Keep condensation down by utilizing the bathroom fan during baths or showers.
Toilets are low flow so you need to hold the handle until the bulk of the flush is completed.
The fan/hood above the stovetop should be turned on while cooking.
Dishware, cookware, utensils, cooking tools, small appliances. Linens & towels.
Do not line the oven with foil as the element under the bottom of the oven will melt it and ruin the coating.
There is an additional pantry in the hall for grocery storage.
Every new tenancy is provided complimentary starter supplies such as:
- Toilet Tissue
- Paper Towels
- Kleenex
- DW tabs & Liquid dish soap
- Laundry Soap
- Trash Bags
- Hand & Bath Soaps
- General Cleaning Supplies
- Tenant will replenish as they run out.
A flat screen TV in the living room with basic cable + Netflix access.
A smaller TV is located in the kitchen.
MAIL: on LOBBY level “G” across from the front desk. Parcels can be picked up from the concierge.
The front door directory will be programmed to your cell phone or handheld. *for stays 3 months or more
Access # 9 on your cell (hold 10 sec)
Your delivery or visitor will search your name then punch in your door code. They have 5 minutes to reach the elevator bank to get up to your apartment.
Amenities such as the gym and club room are located on the lobby level.
*COVID response may close these amenities for the time being or there may be restrictions on use.
Please heed any warnings and rules posted in the area.
Located @ P1, at the entry/exit point to the parkade. Exit the elevator bank on P1 go through the doors and turn right. Just before the parkade entrance is a marked door for “Trash/Recycling” – Use the fob to gain access.
There are separate containers for recycling, including composting.
No household cast offs, broken items, unwanted discards are accepted. Only bagged trash, paper/cardboard, plastic, time and glass recycling items.
Park only in your designated area.
Quiet time is from 10pm to 7am. During these hours it is expected that music be turned low and people use their “inside” voices.
SECURITY: Please do not let anyone walk in behind you without them showing you their fob and key set. Similarity, when entering the parkade, stop just at the other side of the gate parking only when it fully closes so that no other vehicle can slip in behind you.
The condo is non-smoking. No smoking of any substance including vaping.
No parties or events.
Your visitors are welcome but anyone staying more than 2 weeks is now an occupant and we need to know about that.
If you break or damage something, please let us know and kindly replace it with something similar.
Smoke Detectors are located in the unit and are battery powered and hard-wired into the home so they may activate if there is a power outage.
In case of a fire
– Exit the property as quickly as possible
– Ensure that all persons are accounted for
– Dial 911 and ask for ‘FIRE’
NEAREST WALK-IN MEDICAL CLINIC:
Esquimalt Medical Clinic
3-1153 Esquimalt Rd
Esquimalt Urgent and Primary Care Centre
890 Esquimalt Rd Unit D, Victoria,
PARKING ~ P2 #86
The building has a 4 level security system.
- controlled entry
- secure fobbed elevator
- secure parking gate
- secure entry from the parkade
Please do not let anyone in behind you that you do not know. They should have their own fob for access. If they don’t then they do not belong there.
The building employs a full time security guard patrolling the perimeter, parkade, stairwells and checking exterior doors overnight.
Please report any suspicious activity or any breach of security to Kelly the building manager.
Here are links to local groceries, specialty shops and eateries in the downtown are
>>GROCERIES
>>
EATERIES
>>Free or Low Cost AttractionsSecure parking for residents is behind the second gate.
Ask about your Parking Stall
For your visitors street parking is free after 6 pm until 9 am the following morning.
There is visitor parking in marked spots on P1. For extended stays please register your guests with the concierge.
Please be advised of the newly registered bylaws that were passed at the recent Annual General Meeting:
- Bylaw 2.3(20) – Smoking Prohibition Bylaw
- Bylaw 2.3(21) – Prohibition Against Growing / Processing and Manufacturing of Cannabis and Cannabis Derivatives
- Bylaw 2.3(22) – Prohibition Against the Sale of Cannabis and Cannabis Derivatives
Can’t find your rental agreement OR condition report? Use these links to download on your device for easy reference or view online.
need to schedule a repair service?
fill out a support ticket