Thank You
for your business
Enjoy your stay at the “TROUVAILLE” in the Promontory building on Saghalie.
Contact Us for any issues
Welcome To Your Guest Guide
806-83 Saghalie Rd
welcome
. . . . to the Promontory building. Find everything you need to know about the apartment and the surrounding area. It’s all here.
You will find a printed copy of this guide in the home for your convenience.
Your Postal Address:
806-83 Saghalie Rd, Victoria, BC V9A 0B8
checking in
Self Check-in is available for arrivals outside of office hours, those wanting a no contact check-in or who cannot confirm a definite time. Self check-ins can use our key pick up service at the Parkside Hotel.
Review the Check-In Procedures here
parking
Take the down ramp at the side of the building to access secure parking. There are 2 security gates #1 & #2 – proceed through both gates to slip # ______
mail & deliveries
MAIL: on “G level” in the lobby.
The front door directory will be programmed to your cell phone.*only for stays 3 months or more
Access # From (cell) Phone 6 (press and hold for 30 sec).
Your delivery or visitor will punch in your door code. They have 5 minutes to reach the elevator bank to get up to your apartment.
The concierge can also accept parcels on your behalf.
amenities
Fitness Center is open daily from 8am-9pm. See any posted bulletins for time changes or Covid protocols.
electronics
One large flat screen TV in the living space with streaming apps. Suite offers basic cable.
kitchen basics
The fan/hood above the stovetop should be turned on while cooking. Simply pull forward to access lights and fan then push back to turn off.
Stainless sinks & stovetop – please do not use scratchy, abrasive cleaning pads as they will mar the finish.
OVEN: Euro size but adequate for cooking for one or two persons.
Do not line with foil as the element under the bottom of the oven will melt it and ruin the coating.
bath basics
Keep condensation down by utilizing the bathroom fan during baths or showers.
Toilets are low flow so you need to hold the handle until the bulk of the flush is completed.
Bed basics
Both bedrooms offers queen beds. The second “flex-room” offers a wall bed plus desk and chair.
thermostat
Normal default setting is “auto”. For cold days switch to “heat” or hot days switch to “cool”. Fan should stay on “auto”. You can make adjustments to suit your comfort level.
appliances
GAS COOKTOP ~ ELECTRIC OVEN
Integrated ~ FRIDGE/FREEZER:
Matches the cabinet fronts.
DISHWASHER
WASHER: Please leave the door ajar after use to air it out. The rubber ring should be wiped down from time to time to avoid mould and odors,
DRYER
Tenants are expected to clear lint from the lint screen inside the dryer
after each load. There is also a secondary lint trap at the end of the pullout on top of the machine. Failure to do so will cause damage to the machine and even pose a fire hazard.
visitor parking
The building has several free visitor parking spaces. Please note that residents are not allowed to take up those spaces.
house & building rules
Park only in your designated area.
Quiet time is from 10pm to 7am. During these hours it is expected that music be turned low and people use their “inside” voices.
SECURITY: Please do not let anyone walk in behind you without them showing you their fob and key set. Similarity, when entering the parkade, stop just at the other side of the gate parking only when it fully closes so that no other vehicle can slip in behind you.
The property including the balcony and all shared spaces are SMOKE FREE.
starters
Every new tenancy is provided complimentary starter supplies such as:
- Toilet Tissue
- Paper Towels
- Kleenex
- DW tabs & Liquid dish soap
- Laundry Soap
- Trash Bags
- Hand & Bath Soaps
- General Cleaning Supplies
- Tenant will replenish as they run out.
safety, health & security
Smoke Detectors are located in the unit and are hard-wired into the home and battery powered so they can activate if there is a power outage.
In case of a fire
– Exit the property as quickly as possible
– Ensure that all persons are accounted for
– Dial 911 and ask for ‘FIRE’
NEAREST WALK-IN CLINIC:
Esquimalt Village
Esquimalt Urgent and Primary Care Centre | 890 Esquimalt Rd Unit D, Victoria
The building offer several layers of security: front entrance, garage gates, entrance from the garage and secure elevators. Do not let unknown persons tailgate you upon entering the building.
Contact Us
- 250.383-8183
- 1 + 250.220.2444